Your landlord problem,
handled.

Tell us what's happening. We'll assess your rights, draft the formal communication, and guide you step-by-step until it's resolved.

Free for the first 100 signups. No spam, ever.

🔧 Repairs & disrepair

📨 Eviction notices

💰 Deposit disputes

📈 Rent increases

💳 Unfair fees

📜 Tenancy rights

The Problem

You know something's wrong.
You just don't know what to do about it.

Your landlord won't fix the damp. Or they're keeping your deposit. Or you've got a notice and you're not sure if it's even valid.

You Google it. You find Shelter, Citizens Advice, gov.uk. They confirm you have rights. Great. But nobody tells you exactly what to write, what legislation to cite, what deadline to set, or what to do when your landlord ignores you.

That's the gap. RentRight fills it.

What We Cover

Whatever the issue,
we've got a workflow for it.

RentRight handles the most common problems renters face — with specific, actionable guidance for each one.

🔧

Repairs & Property Issues

Landlord won't fix something? We draft the formal request, set the deadline, and guide the escalation.

Damp, mould, heating, leaks, electrics
Initial request → follow-up → Environmental Health
Letters citing Section 11 and Housing Act 2004

📨

Eviction Notices

Received a Section 21 or Section 8? We check for defects and draft your response. Don't panic.

Validity checks on notice form and period
Holding responses that protect your position
Connection to Shelter and legal aid

💰

Deposit & Money Disputes

Deposit not returned? Unfair deductions? Banned fees? We know the law and we draft the demand.

Deposit return demands with scheme references
Deduction challenges with ADR guidance
Tenant Fees Act 2019 enforcement

📜

Understanding Your Rights

New tenancy? Rent increase? Landlord doing something dodgy? Get a plain-English summary of where you stand.

Rent increase challenges via Section 13
New tenancy checklists and red flags
Renters' Rights Act changes explained

How It Works

Three steps. One result:
a landlord who takes you seriously.

1 🔍

Tell us your situation

Answer a few structured questions. We'll assess your rights and work out the best course of action for your specific issue.

2 ✉️

We draft your communication

A formal letter or email citing the correct UK legislation, with your details, proper deadlines, and escalation warnings. Choose your tone. Copy, paste, send.

3 📈

We track and escalate

Deadline reminders, evidence logging, case tracking. If your landlord ignores you, we draft the next step — follow-up letters, council complaints, tribunal guidance.

Why RentRight

Others tell you your rights.
We exercise them for you.

	Shelter / CAB / Google	RentRight
Explains your rights	✓ Yes	✓ Yes
Drafts the actual letter	✕ No — you figure it out	✓ Done for you, citing legislation
Sets deadlines	✕ No	✓ Auto-calculated with reminders
Guides escalation	✕ Generic info	✓ Step-by-step, specific to your case
Tracks your case	✕ No	✓ Timeline, evidence vault, case log
Up to date with new law	Varies	✓ Built for the Renters' Rights Act

Staying Current

The rules are changing. We keep up so you don't have to.

The Renters' Rights Act is the biggest change to English housing law in a generation. RentRight is built around the new rules from day one — and updated as they come into force.

Section 21 abolished Stronger repair rights New possession grounds Decent Homes Standard Rent increase protections Landlord register

RentRight provides information, templates, and workflow tools. It is not a law firm and does not provide legal advice. For advice specific to your situation, consult a solicitor or contact Shelter (0808 800 4444).